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Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to Undercover Chocolate Co., LLC and governs data collection and usage collection for www.UndercoverSnacks.com (the “Website”) or any service made available through our Website (the “Services”) or interactions you may have with us at various promotional events (“Events”) or other social media accounts including, but not limited to Facebook, Instagram, LinkedIn, Twitter and TikTok. For the purposes of this Privacy Policy, unless otherwise noted, all references to Undercover Chocolate Co., LLC include www.UndercoverSnacks.com and Undercover and affiliated internet sites. The Undercover website is a ecommerce, news and information site. By using the Undercover Website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, Undercover may collect personally identifiable information, such as your:

If you purchase Undercover’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

Undercover may also collect anonymous demographic information, which is not unique to you, such as your:

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. We may use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Information that We Receive Automatically When you use or browse our Website or social media pages we may collect information about your internet connection, the equipment that you use to access our Services, and how you use our Services (including how you conduct any searches for products and a history of those searches). Information collected this way includes: (i) details of your visits to our Services, including traffic data, location data, logs, other communication data, and the resources that you access and use on the Website; (ii) information about the device that you use, such as mobile device identifiers; and (iii) information about your computer and internet connection, including your IP address, operating system, and browser type.

Third-party Websites The Website may provide links to third-party websites as a convenience to you. Any information you provide to those third-party websites are controlled by the privacy policy for that website. We encourage you to read their privacy policies carefully before giving them your information.

Use of your Personal Information

We and our service providers may use the categories of personal information we collect from and about you for the following business and commercial purposes (as those terms are defined in applicable law):

Sharing Information with Third Parties

Undercover does not sell, rent or lease its customer lists to third parties.

Undercover may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Undercover, and they are required to maintain the confidentiality of your information.

As described in greater detail below, we may disclose the following categories of information about you or your use of the Website, Services, or our interaction at events for business purposes or as required by applicable law:
Identifiers (such as name and contact information); commercial information (such as transaction data); financial data (such as credit card information); and internet or other network or device activity (such as browsing history or website navigation information);

Service Providers

We may use vendors or other third-parties in order to efficiently provide the Website and Services to you and to help with our Events (“Service Providers”), and we disclose personal information to them as necessary to perform those services for us. Service Providers may include, but are not limited to, those providing credit card processing for your orders and fulfilling orders you place on our Website.

Business Transfers

In the event that Simple Mills is involved in a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, the information held by us may be among the assets transferred.

Law and Harm

Notwithstanding anything to the contrary in this Privacy Policy, we may disclose or share your information in order to comply with any court order, law, or legal process, including to respond to any government, public authority or regulatory request, or if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Simple Mills, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction, and as may be required to meet national security or law enforcement requirements.

Enforcement

We may disclose your information in order to enforce or apply our Terms and other agreements, including for billing and collection purposes.

Disclosed when Collected

For any other purpose disclosed by us when you provide the information.

Undercover may also disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Undercover or the site; (b) protect and defend the rights or property of Undercover; and/or (c) act under exigent circumstances to protect the personal safety of users of Undercover, or the public.

Tracking User Behavior

Undercover may keep track of the websites and pages our users visit within Undercover, in order to determine what Undercover services and products are the most popular. This data is used to deliver customized content and advertising within Undercover to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Undercover. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Undercover website.

Use of Cookies

The Undercover website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Undercover pages, or register with the Undercover Snacks website or services, a cookie helps Undercover to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Undercover website, the information you previously provided can be retrieved, so you can easily use the Undercover features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Undercover services or websites you visit.

Pixel Tags / Web Beacons

Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email. We may also use these web beacons for other related Website statistics (e.g., recording the popularity of certain content and verifying system and server integrity).

Device Identifiers

When you use a mobile device like a tablet or phone to access our Website, we may access, collect, monitor, store on your device, and/or remotely store one or more “device identifiers”. Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by us.

Tracking URLs

These are links that allow Undercover to determine the effectiveness of a particular part of the Website. For instance, emails from a marketing campaign may include tracking URLs to help Undercover see how popular the webpage is. This helps us serve more relevant content and information.

E-mail Communications

From time to time, Undercover may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Undercover or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Undercover, you may opt out of such communications by Customers may unsubscribe from emails by “replying STOP” or “clicking on the UNSUBSCRIBE button..

Children Under Thirteen

Our Services are not intended for children under 13 years of age. No one under age 13 may provide any personal information on the Website or through the Services. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on the Services. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected]

Your Choices About Your Information

We strive to provide you with choices regarding the information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Website and Services may then be inaccessible or not function properly.

Email Newsletters from Undercover

If you do not wish to have your contact information used by Undercover to notify you of updates and educational information related to recipes and nutrition or to promote our own or third parties’ products or services, you can opt-out by unsubscribing to such emails.

Surveys from Undercover

If you do not wish to have your contact information used by Undercover to request your participation in surveys to improve our Services and products, you can opt-out by unsubscribing to such emails.

Accessing, Correcting and Deleting Your Information

You may send us an email at [email protected] to request access to, correct, or delete any information about you that you have provided to us. Please note that we may not be able to accommodate a request to change or delete your information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Data Security

We have implemented measures designed to secure our Website and Services from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your information, we cannot guarantee the security of information transmitted to our Website.

Changes to this Statement

Undercover reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Undercover welcomes your questions or comments regarding this Statement of Privacy. If you believe that Undercover has not adhered to this Statement, please contact Undercover at:

Undercover Chocolate Co., LLC
50 Williams Parkway, Suite B2
East Hanover, New Jersey 07936

Email Address: [email protected]

Telephone number: 973-668-5000

Effective as of May 08, 2020

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